Implementing a Maturity Model
Overview
Most organizations face continuing challenges to improve access to data and information that will enable stronger business processes and provide competitive advantages. The Capability Maturity Model (CMM) approach has been used successfully by many organizations in all sectors of industry and government as the foundation for a process to assess the relative maturity of practices in many areas, including but not limited to data and meta data management, data warehousing, and data governance maturities.
With the explosion of interest around data, information and knowledge, it has become extremely important for organizations to be able to measure their relative maturity in meta data management, data governance and stewardship as well as the processes which support them. The CMM approach can be effective in creating and implementing assessments in these critical areas.
This course will present an approach to assessment development and implementation based on the Capability Maturity Model. It will show its applicability to many areas in information systems (data management, process improvement, governance, data warehousing, etc.) and focus on the concepts and activities needed to create and maintain a continuous assessment practice within any organization. The attendee will learn about how to develop a plan for instituting a CMM-based strategy within their organization for meta data management, governance and stewardship, and information systems processes. Each attendee will create a basic plan for developing a maturity assessment for their organization’s needs and have the opportunity to review it with the instructor and other participants. To fully benefit from this course, it is strongly recommended that the attendee successfully complete the "Fundamentals of the CMM" course offered through EWSolutions.
Benefits To Your Company
It is often difficult demonstrate how benefits can be achieved quickly enough to satisfy those who need to see results promptly. One method that can show both immediate and strategic results for an approach is maturity modeling, which can be tailored for almost any discipline (software process, software integration, project management, data management, governance, etc.).
The Capability Maturity Model (CMM) and its derivatives instantiated the concepts of examining progression toward “maturity” in some discipline. The CMM-oriented models measure how much an organization uses defined processes to manage some activity (once again: software process development, system integration, data management, etc.).
Who Should Attend
- Data stewards
- Data governance professionals
- Data custodians
- Data architects
- Enterprise architects
- Data administrators
- Business analysts
- Project managers
- IT professionals
- Subject matter experts
Learning Objectives
- Review the history of and the purpose of the CMM
- Maturity models and their benefits
- Basic structure of the CMM and related maturity models
- Developing an organization-specific maturity model or set of models (data management, process improvement, governance, etc.)
- Additional activities within organizations for various maturity efforts
What Makes This Certified Course Unique
This EWSolutions-certified course provides participants with practical, in-depth understanding of the Capability Maturity Model. Through case studies and team interaction attendees will attain the real-world implementation skills necessary to build a program for their organization. Attendees will receive examples of the various artifacts that form the documentation of a CMM program. Hands-on workshops throughout the course will reinforce the learning experience and provide the attendees with concrete results that can be used in their organizations.
Course Outline
- Understanding maturity models
- History
- Process improvement
- Assessments – their role in organizational development and management
- Maturity models – constructing and refining
- Identifying levels
- Level progressions
- Key process areas and key process indicators
- KPA’s for various functional areas (meta data, governance, etc.)
- Developing a maturity model
- Maturity model project plan
- Constructing the model’s scope document
- Defining project requirements
- Creating the maturity model project plan
- Implementing a maturity model for assessment
- Challenges of implementation
- Roles in implementation
- Components of an assessment
- Approaches to assessment development
- Creating the assessment project plan
- Performing the initial assessment
- Identifying sources for assessment interviews
- Documenting assessment interviews
- Understanding the assessment results
- Evaluating assessment results
- Presenting results
- Using assessment results
- Refining the maturity model
- Implementation issues
- Successful cases in maturity model development
- Workshop conclusion
- Summary, additional exercises, sources for further reading, etc.
Standard Duration
- 2 days (may be customized as needed)
To learn more about how EWSolutions can provide our World-Class Training for your company or to request a quote, please feel free to contact Dr. Anne Marie Smith, our Director of Education at AMSmith@EWSolutions.com or call her at 856.468.6194