Objectives

The objectives of the seminar are to:

• Understand the appropriate modeling method for a given business requirement
• Properly prepare business process models in several formats
• Construct business process models with the appropriate components and rigor
• Use the business process models to analyze changes in business processes, costs of various alternatives and requirements for application development
• Create well-constructed business process models, and provide appropriate related documentation

Seminar Content

Introduction, Review of Business Process Models

• Phases of application development
• Importance of building business models
• Overview of the types of process models

Overview of Modeling Business Processes

• Goals of BPM
• Objectives of BPM
• Various formats used in modeling business processes
• Documenting business procedures
• Rules and best practices in BPM

Requirements Determination

• Analysis of current processes
• Methods for gathering and analyzing processes
• Business process automation, improvement and re-engineering
• Documentation requirements for process models

Context Diagramming

• Definition of a context diagram
• Role of context diagrams in BPM
• Methods of context diagramming

Creating Business Process Models in Flowcharting

• Flowcharting basics
• Creating a flowchart
• Expanding a flowchart
• Conventions used in flowcharting for process modeling

Functional Decomposition

• Definition of a functional decomposition
• Decomposing a process model to atomic levels
• Role of functional decomposition diagrams in BPM

Model Documentation

• Visio Documentation and other diagrams
• Other modeling documents

Validating and Presenting Business Process Models

• Validation of all forms of process models
• Presentation of the charts and documentation
• Validation and presentation suggestions

Conclusion

• Summary, advanced exercises, resources for further study