Description
IT organizations are facing challenges to reduce cost, improve quality, improve productivity and customer satisfaction – and improve access to data and information that will enable stronger business processes. The Capability Maturity Model (CMM) was developed to assist organizations in improving the quality of their processes through implementation of processes that are “mature,” meaning that these processes have a high predictability of results and low risk of encountering unknown variables or situations. The model takes an organization through five levels, from Level 1 (Initial) through Level 5 (Optimizing), and measures the operation’s effectiveness at each level based on assessment of certain areas.
This seminar will offer an overview of the Capability Maturity Model and its applicability to many areas in information systems (data management, process improvement, governance, data warehousing, etc.). The attendee will gain an understanding of the CMM, learn about the various CMM levels and CMM’s role in measuring internally the maturity of an organization’s efforts in one or more areas, and will learn about how to develop a plan for instituting a CMM strategy within their organization. Each attendee will create a basic plan for employing the CMM for their organization and have the opportunity to review it with the instructor and other participants.
It is often difficult to demonstrate how benefits can be achieved quickly enough to satisfy those who need to see results promptly. One method that can show both immediate and strategic results for an approach is maturity modeling, which can be tailored for almost any discipline (software process, software integration, project management, data management, governance, etc.).
The Capability Maturity Model (CMM) and its derivatives instantiated the concepts of examining progression toward “maturity” in some discipline. The CMM-oriented models measure how much an organization uses defined processes to manage some activity (once again: software process development, system integration, data management, etc.).
