Dagmar Anne Cole, CBAP is a highly experienced IT professional who is consistently recognized for her ability to identify strategic opportunities by aligning business processes and corresponding technologies. She has extensive training, certification, and experience in conflict resolution and mediation. Dagmar is viewed as a “out of the box” thinker and troubleshooter for intricate projects. She is a valued facilitator due to her ability to broker successful “win-win” solutions under pressure with difficult teams and ability to deal with the “C” Suite level executives. Dagmar is a frequent speaker in the Dallas-Fort Worth area and has presented at several IIBA Building Business Capability conferences. Dagmar holds degrees from George Mason and Marymount universities, as well as certifications from a variety of institutions.